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Business Development
Business Development & Client Relations Officer
Role overview
At True Infinity Consultants, you'll help grow the business by identifying prospective clients, developing relationships and converting enquiries into engagements across our actuarial, valuation and financial advisory services. The role combines outbound lead generation, inbound enquiry management, client communication and proposal coordination. You'll work closely with the internal team to understand client requirements, communicate our services and move opportunities forward.
Key responsibilities
- Lead Generation & Market Research: Identify prospective businesses, research target industries and build relevant lead lists for our advisory services.
- Outbound Outreach: Contact prospective clients through email, LinkedIn and phone calls to introduce our services, initiate conversations and generate business enquiries.
- Inbound Enquiry Management: Respond to enquiries, understand client requirements, follow up with prospects and coordinate next steps to move opportunities towards engagement.
- Proposals & Engagement Coordination: Coordinate with internal teams to prepare proposals, communicate scope and commercial terms, and support the engagement process.
- Client Relationship Management: Maintain professional client relationships, track follow-ups, identify further requirements and support repeat business.
- Pipeline Tracking & Reporting: Maintain lead records, track conversations and follow-ups, monitor opportunity progress and report business development activity.
Requirements & qualifications
- BBA, BMS or B.Com graduates.
- MBA or PGDM, particularly in Marketing or Business Development.
- Other graduates with strong communication and commercial skills may also be considered.
- Strong verbal and written communication skills.
- Confidence in professional email communication, telephone conversations and LinkedIn outreach.
- Ability to research businesses, identify prospects and understand client requirements.
- Good follow-up discipline, organisation and attention to detail.
- Basic understanding of sales pipelines, lead tracking and proposal coordination.
- Commercial awareness and willingness to learn about actuarial, valuation, financial and business advisory services.
- For experienced candidates, prior exposure to B2B sales, lead generation, client servicing or business development will be an advantage.
What the role offers
- Business Development Experience: Gain hands-on exposure to prospecting, outreach, lead qualification and converting enquiries into business engagements.
- Client Interaction: Develop professional communication and relationship-management skills through interactions with businesses and decision-makers.
- Commercial Understanding: Learn how specialised advisory services are positioned, proposed and delivered to clients.
- Ownership & Growth: Build responsibility for lead pipelines, client follow-ups and business development outcomes as your capabilities develop.
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